Help Center & FAQ | Social Connect
Social Connect LogoSocial Connect
Help Center & FAQ

Help Center

Find answers to common questions and learn how to get the most out of Social Connect.

Getting Started

Learn the basics of Social Connect and setting up your account.

Social Connect is a modern, real-time social platform that brings together direct 1-on-1 messaging, voice notes, 1-on-1 HD audio and video calling, posts, stories, creator channels, video studio tools, community groups, and AI assistance into a unified, secure space.

Account & Security

Manage your credentials, multi-factor authentication, and active sessions.

Friends & Profile

Customize your profile, manage friend lists, and set privacy controls.

Messaging

Learn about direct messages, voice notes, 1-on-1 calls, and media sharing.

Posts & Stories

Share updates, post multimedia, and publish temporary stories.

Report & Safety

Learn how to report violations and keep the community safe.

Ads Center & Payments

Learn how to purchase Ad Credits, manage campaigns, and understand payments.

Social Connect AI (Nicolai v4)

Learn how to interact with Nicolai v4 for general reasoning, coding, creative tasks, Vision image analysis, and platform guidance.

Channels & Video Studio

Create creator channels, publish long-form videos and vertical Shorts, and manage content in Studio.

Appearance & Themes

Customize interface themes, dark mode, and personal accent colors.

Language & Region

Configure display languages, country preferences, and standard timezones.

Need More Help?

Can't find the answer you're looking for? Our dedicated Social Connect support team is here to assist you.